A day in the life of a hotel room steward

The room steward in any hotel is tasked with the most important job. That of ensuring that hotel rooms are in tip top condition after and during a guests stay. Here is what I learnt from Lucy, one of Nairobi Safari Club's best room stewards.

Lucy hard at work

1. How long is a normal work day for you?

8 hours. 7 am - 3 pm

2. How long does it take to clean one room well ?

30 minutes

3. How many rooms do you have to clean daily?

14

4. What are the characteristics of a good room steward?

They must be well groomed, trustworthy, cheerful, hard working and know how to communicate well with the guests, as they vary greatly from the tourist to the business traveller and to important government and religious officials. 

5. What famous guests have you catered to?

Mama Sara Obama. President Obama's grandmother and the Vice President of the Comoros Islands.

6. Who are more tidier men or women ?

Men tend to be more tidier and laid back, than women.

Thanks Lucy!