His Excellency Pierre Nkurunziza, President of the Republic of Burundi, (left) escorted by Sen. Kembi Gitura (centre) is received by the hotel’s Head of Operation Eric Musumba (right) upon his arrival at the hotel.
He was scheduled for a two day stay. This is the third time he has stayed at the hotel.
We are grateful to the Embassy of Burundi here in Kenya for the opportunity to host him.
Easter at the Club
Our Easter basket is full of goodies that are
bound to brighten up your Easter celebrations.
Accommodation Offer
Single Ksh 11,400
Double: Ksh 14,000
Single Ksh 11,400
Double: Ksh 14,000
Discounted Massage offers
50% discount on all our massage treatments. Book your session by calling: +254 20 2821000 or 0734251333
Sunday brunch at Ksh 2250 pp and Ksh 1100 for children below 12 Inclusive of swimming, face painting and a bouncing castle at the poolside.
The President’s Butler
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Loice Wambui and Albert Gichuki
waiting for the arrival of the president of Burundi.
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A butler in a hotel is charged with the responsibility of offering specialized elegant service to a guest considered to be VVIP.
Albert Gichuki (right) was the butler to
His Excellency Pierre Nkurunziza during this stay. We sat down with to find out more about his role.
1. How long have you been in the hospitality industry?
9 years in the food and beverage department in particular restaurant service.
2. What skills do you think are essential in becoming a president’s butler?
One must be confident and well spoken. A lot of the guests you will serve are high profile. You must be able to attend to communicate well.
Product knowledge as is essential. Know what products and services are offered at the hotel and their availability at a moment’s notice.
One must be dependable, well groomed, handle the unexpected, be committed and be prepared to work long hours if need be.
At this point you and only you are the hotel’s liaison as far as the president’s security is concerned. Do your best to represent the hotel and cater to the president.
3. Any last words?
Yes. Always remember to think as a customer first. It is by anticipating their needs, that way you will be able to provide excellent customer service.
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