Monday 20 May 2013

Stretch for Health



Stretching before any form of exercise or physical activity is extremely important, as it reduces the risk of injury tremendously. Benson Otwende Mululu, our Health Club Trainer has been kind enough to offer us a few tips on how to stretch. 

The stretches are simple enough to be done in the comfort of your home. If you are recovering from illness; be sure to consult your physician beforehand. The stretches are most effective if done for a minimum of 3 days a week. All set ? 

Great! Lets begin the upper body.
Shoulder Stretch

Step 1:Feet slightly apart, clasp both hands in front of you and stretch
Step 2: Stretch both hands above your head







Hold each pose for a period of
10 - 15 seconds each











Step 3: Stretch from right to left 5 times
Tricep Stretch


Try and touch the left shoulder blade with your raised right arm for a period of 10 - 15 seconds, then switch to the other arm.

Good job! Now lets move to the lower body
Hamstring & Lower Back Stretch
Place you hand on your stretched knee, and with the other touch your toes. Try and go as low as you can, without bending your head. Hold the pose for 10 - 15 seconds, then switch sides.

Quarts & Inner Thigh Stretch
Lift your leg behind you with one hand, and raise the other hand. Use the wall if you need support. Hold the pose for 10 - 15 seconds, then switch sides.


Squat, then stretch out one leg below you, hold this pose for 10 - 15 seconds then switch sides.
Great job! Now you are good to go. Once you are done with your exercise regime, you can proceed to cool down with these same stretches. Happy stretching :)



Sunday 19 May 2013

Front Desk Reception Duty



Welcome, Karibu Sana! How was your journey? May I have your passport or identification card? These are probably the first words you will hear from Charles Kyeva upon checking in at the hotel. Charles has been in the hospitality industry for a period of about 20 years in various capacities, and is now the Head Receptionist here at the hotel.



This accumulated experience makes him more or less an expert on the nature of guests and how best to accommodate their tastes and preference. On one hand, guests on safari for instance, tend to be more laid back then their business traveler’s counterparts. They are more likely to be dressed for comfort and are often looking forward to their holiday here in Kenya. They will spend 1 to 2 nights before and after embarking on their respective safari’s,




Business travelers on the other hand have one thing on their mind: fast efficient internet connectivity. They are sticklers for time, leaving the hotel early and returning in the evening. They tend to stay in the hotel for 3 to 7 nights, often opting for day trips in around Nairobi during the weekend as a way to unwind away from the daily bustling Nairobi traffic.



To all those aspiring to work as a front desk receptionist in a hotel, Charles have some tips for you: Smile at the guest, establish a sense of balance that ensures that you do not under or over serve clients especially when there is more than once guest to attend to; be well groomed, well spoken, maintain good posture that exudes confidence about the hotel and what it offers. The end goal is to leave the guest happy and satisfied with the service provided. “If the guest is happy, then I am happy”, is Charles’ parting shot before resuming to what he does best, welcoming guests.