Tuesday, 5 November 2013

Nairobi Nights

If you are photographer visiting Nairobi, the city offers wonderful views. Take for instance these wonderful pictures by professional photographer Steve Kitots on his blog: Confessions of a Fotographer.



Here is the link to Nairobi Nights
:http://stevekitots.wordpress.com/2013/05/29/nairobi-nights/

Wednesday, 16 October 2013

A day in the life of a hotel room steward

The room steward in any hotel is tasked with the most important job. That of ensuring that hotel rooms are in tip top condition after and during a guests stay. Here is what I learnt from Lucy, one of Nairobi Safari Club's best room stewards.


Lucy hard at work

1. How long is a normal work day for you?
8 hours. 7 am - 3 pm

2. How long does it take to clean one room well ?
30 minutes

3. How many rooms do you have to clean daily?
14

4. What are the characteristics of a good room steward?
They must be well groomed, trustworthy, cheerful, hard working and know how to communicate well with the guests, as they vary greatly from the tourist to the business traveller and to important government and religious officials. 

5. What famous guests have you catered to?
Mama Sara Obama. President Obama's grandmother and the Vice President of the Comoros Islands.

6. Who are more tidier men or women ?
Men tend to be more tidier and laid back, than women.

Thanks Lucy!

Thursday, 3 October 2013

5 Popular Tourist Attractions in and around Nairobi

1. The Nairobi National Park
The only park in the world situated in a capital city. Best experienced through a game drive.
http://www.kws.org/parks/parks_reserves/NANP.html

2. The Nairobi Safari Walk
No game drive needed, guests enjoy a walk and at the same time get to see the animals. Its popular with the locals and tourists alike for dates and wedding photo shoots.
http://www.kws.org/parks/education/nairobi_safariwalk.html

3. The Nairobi National Museum
Only a ten minute drive from the hotel. Its an opportunity for one to experience Kenya's rich cultural heritage. If you are a bird watcher, the museum has a large display of birds and arranges bird viewing tours from time to time.
http://www.museums.or.ke/component/option,com_frontpage/Itemid,1/

4.The Bomas of Kenya
This is also a venue where one can experience Kenya's cultural diversity. Be sure to visit the traditional villages and watch the traditional dancers.
http://www.bomasofkenya.co.ke/

5. The Banana Hill Art Gallery
This is for the art lovers. The gallery has grown steadily over the years to become one of the best art galleries in Kenya.
http://bananahillartgallery.com/


Monday, 9 September 2013

Nairobi Culture


If you are in Nairobi either for business or safari and are looking to for a fun filled weekend, here are a few events you can check out:

  Mindspeak
This is an open forum held twice a month at the Intercontinental Hotel Nairobi. The moderator and founder Aly Khan Satchu (www.rich.co.ke) interviews key players from the corporate, government, diplomatic and private sectors. The objective is to impart valuable knowledge to the next generation. Entry is free, breakfast is served at 9:00 am, and the forum officially commences at 10:00 am and ends at 12 noon on designated Saturdays.

 Blankets and Wine
 It is an open air concert featuring both local and international acts. It happens every first Sunday of the month. Gates open at 1:00 pm, and close at 7:pm. Music lovers are able to enjoy live music in a laid back setting. Additional information available at: www.blanketsandwine.com/about-us/ .
Tickets are available from http://www.ticketsasa.com.

  Storymoja Hay Festival
This is an annual four day festival of contemporary culture with an emphasis on books. There are discussions, workshops, live performances and even a children's area. This year’s festival will be held at the Nairobi National museum from the 19 - 22  September. Additional information: www.storymojafestival.com. Tickets can be obtained from www.ticketsasa.com.

 Kwani Open Mic
Kwani open mic is a spoken word event held monthly. Time: 7 – 9:30 pm. Entry fee: 250 shillings. Additional information:http://www.kwani.org/ 

Thursday Nite Live
This happens at the Choices and Tree House night clubs respectively. Every week features a band or artist performing live. Entry is free. Acts begin performing at 8:30 pm. Additional information: https://www.facebook.com/thursdaynitelive and 
http://www.treehousenairobi.co.ke 

Tips
The Guest Relations desk  and concierge will provide you with the location and taxi service once you decide on the event of your choice.

Entry fees are in Kenya shillings, should you need to change your money, the Front Desk Cashiers will be more than happy to assist.

Wednesday, 28 August 2013

Top 5 hotel considerations for business travellers

     1. Service
Great service should be the norm rather than the exception. Take a mental note of how they treat you right from the time you check in. Did they have your reservation? Was your room ready, clean and to your specifications? If you raise a complaint do they address it graciously, immediately or are they defensive. This should give you a pretty good indication of whether you are getting your money’s worth.

2. Traffic
This should determine the proximity of your work place to the hotel.  In Nairobi for instance traffic tends to peak at 7:30 am, 1:00 pm and 4:30 pm. An early morning 8:00 am meeting, may require you to leave the hotel at 7:00 am. If you happen to be right next to your office building, then walking to and from work would be the best option.

3. Internet Connection Speeds
These tend to vary from location to location. Knowing what to expect before hand will make organizing your work schedule much easier; especially if you desire to work in the evening from the comfort of your hotel room.

4. Frequent Guest Discounts
A majority of hotels have membership programmes which you can register for, and have access to numerous discounts from their various outlets. Like frequent flyer miles, these benefits come in handy later on.

5. Excursions
The thing about travelling is that you get to visit some pretty incredible places. It is easy to get caught up in work that you forget to take a break. Here is where the concierge desk comes in. They can recommend a safari, to popular tourist attractions based on how much free time you have.

Tuesday, 20 August 2013

How we fold shirts

Terry of our laundry department was kind enough to show us how.
1.  Once the shirt is well ironed, lay it on a flat smooth surface
2.   Button the collar first, skip the second button and proceed to the third button. Repeat the sequence until the end

3.   Hold the shirt by the shoulders, and turn it to the back.

4.   Place a shirt board at the base of the collar.


5.   Fold the sides of the shirt along the board.

6.   Next fold the sleeves in an overlay sequence

7.   Take the end to the shirt, fold and tuck behind the collar board

8.   Turn to other side, and place a collar board. Tuck it in gently.

9.   Place the shirt in a polythene bag 

10. The shirt is now ready to be delivered the room


Thanks Terry!

Tuesday, 13 August 2013

Navigating a Breakfast Buffet in a Hotel Restaurant

Buffets can often be overwhelming, following these five steps will simplify the process immensely.

1.     Inquire from the front desk reception the opening and closing times before you call it a night, especially if you are staying in a new hotel.


Breakfast: 6:00 am - 10:30 am
2.       If you are part of a large group that would like to eat breakfast together, a reservation can easily be made.



3.     Once in the restaurant, go round the buffet station to see what is on offer. Once you are satisfied, take a plate and serve your first course.

4.       A heavy breakfast is recommended if you will be having a late lunch, or no lunch at all. 



5.     Once you are through with your breakfast, always let your waiter / waitress know whether your expectations in terms of serve and quality were met.